services

I've had three careers. They all led to the same place.

Chapter one: I started in advertising, where I learned that how something looks shapes whether people understand it or ignore it.

Chapter two: I spent years as a broadcast personality, where I learned that how something sounds determines whether people trust it or tune it out.

Chapter three: I spent more than 20 years in Learning & Development, most recently leading instructional design, new employee orientation, and creative services at Kaiser Permanente Mid-Atlantic, where I learned that how something is designed, strategically, visually, and experientially, determines whether people actually learn from it.

Those three chapters don't sit separately in my work. They operate together in every engagement I take on.

For more than 20 years, I have helped organizations build workforce capability, designing learning strategies, developing instructional content, and facilitating programs that move people from where they are to where they need to be.

My instructional design work spans the full spectrum, from needs assessment and learning architecture through fully produced, 508-compliant eLearning content. My facilitation runs just as deep. I have designed and delivered programs for healthcare professionals, administrative teams, and organizational leaders, including an AI Literacy Roundtable Series that built practical AI awareness across a diverse workforce. Earlier in my career, I designed and delivered facilitation and technical training for a federal government agency, giving me firsthand experience with the unique learning culture, compliance requirements, and workforce dynamics of the public sector.

What sets my work apart is what I bring to it. As a former television broadcaster and radio personality in major markets including New York, Washington, DC, and Philadelphia, and an active member of SAG-AFTRA as a professional voice artist,  I know what it takes to hold an audience, read a room, and keep people engaged when attention is the hardest thing to earn. That experience means I bring broadcast-quality presence to every eLearning course I narrate and every room I facilitate. Most L&D projects require a separate voice artist. My clients don't.

That depth of communication is grounded in formal design training. A graduate of New York City's prestigious High School of Art and Design, I began my career as a Jr. Art Director at J. Walter Thompson. I bring an agency-level creative eye to every piece of learning content I build.

The result is learning strategy and execution that work together seamlessly, from the first needs assessment through the final facilitated session. For organizations navigating AI adoption, workforce transformation, or the need for learning content that genuinely lands, that integration makes all the difference.